DataTel

Managed IT · Voice · Networking

Managed IT, Voice & Networking Solutions

Secure by design to shield and grow your business. Security-first technology services trusted by 2,000+ businesses across Idaho, Oregon, Washington, Utah, Arizona, and Nevada.

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  • Security-first by design
  • 2,000+ businesses served
  • 63 years of service
SERVICE STREAMSOPERATIONS HUBHelp DeskPatchingBackupMonitoringVendor MgmtCompliance24 / 7 NOCCoordinated · ContinuousOUTCOMESuptime · audits

DataTel runs as a single operations hub across IT, voice, networking, and security — one team, one ticketing system, one accountable point of contact.

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Businesses protected across the Northwest

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Years of building secure technology

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Five-star Google reviews from real clients

Comprehensive Technology Solutions

IT, voice, networking, and cybersecurity under one roof. Six service lines, one accountable team, one quarterly review.

Managed IT

  • 24/7 helpdesk and proactive monitoring
  • Scalable infrastructure with threat detection
  • Fully managed or co-managed support
  • Quarterly strategic reviews

Cybersecurity

  • Real-time threat monitoring and response
  • Compliance assessments (CMMC, NIST, HIPAA)
  • Incident response and forensics
  • Free assessments to start

Cloud & Microsoft 365

  • M365 licensing and tenant management
  • Cloud backup with immutable copies
  • Email filtering and DMARC enforcement
  • AWS, Azure, and GCP coverage

Voice & UCaaS

  • VoIP business phone systems
  • Contact center with ACD and IVR
  • Unified communications consulting
  • Mitel system support

Networking & Infrastructure

  • SD-WAN with primary and failover paths
  • Carrier circuit management
  • Structured cabling and patch panels
  • IP cameras and physical surveillance

Vendor Management

  • One point of contact for all vendors
  • Cost optimization and contract review
  • Risk and security posture monitoring
  • Quarterly vendor scorecards

Why DataTel

Security is not a separate product line at DataTel — it is the foundation under everything we manage. Every IT, voice, and networking solution is built on the same security-first principles, with the same 24/7 monitoring stack and the same compliance discipline applied uniformly. That is what one-vendor really means.

Why Clients Choose DataTel

Four reasons clients consolidate their technology stack with us — and stay an average of multiple renewal cycles.

Security-First Expertise

  • Dedicated cybersecurity team, not a side function
  • Advanced threat detection across every service
  • Compliance frameworks (CMMC, NIST CSF, HIPAA, PCI)
  • 24/7 SOC monitoring under continuous improvement

Proactive Support and Response

  • 50% fewer end-user tickets than industry average
  • Most issues caught before users notice them
  • On-call escalation paths defined per client
  • Quarterly business reviews with concrete metrics

One-Stop Technology Partner

  • IT, voice, carrier, surveillance, networking, cabling under one roof
  • Single point of contact across vendors and carriers
  • Reduced operational overhead and finger-pointing
  • Consolidated invoicing and reporting

Local Teams, Regional Reach

  • Three offices: Meridian (Boise), Twin Falls, Hillsboro (Portland)
  • Coverage across six Northwest states
  • Local engineers who know your business by name
  • Fast on-site response when remote will not do

The DataTel method

From cost center to strategic asset in three phases

1

Assess

Solutions engineers map your environment, surface inefficiencies and security gaps, and propose a tailored service plan

2

Monitor & Protect

Deploy our monitoring + security stack, document infrastructure end-to-end, and run a kickoff with your team

3

Manage & Support

Ongoing helpdesk, quarterly reviews, on/offboarding, and proactive optimization — you focus on the business

Maximize Productivity, Minimize IT Hassles

DataTel is your one-stop solution for the design, deployment, and management of your technology stack. Schedule a free consultation to see what proactive IT support actually looks like.

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Frequently Asked Questions