About DataTel
Built in Idaho. Trusted across the Pacific Northwest since 1962.
DataTel started as a regional voice and data company and has grown into a full-service managed IT and cybersecurity provider. We support healthcare practices, school districts, municipalities, and growing businesses with the same operating principle we started with: protect the client first.
- Founded 1962
- Security-first
- Managed IT, voice, security
Layered defense across identity, endpoint, network, and data is the model we apply to every client environment, sized to their risk profile.
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Years serving Pacific Northwest businesses
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Local technicians and engineers on staff
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Average client tenure
What we do
Four practice areas, one accountable team. Clients work with the same engineers across managed IT, security, voice, and project work.
Managed IT Services
- 24/7 monitoring and helpdesk for endpoints, servers, and network
- Proactive patch management and asset lifecycle planning
- Backup, disaster recovery, and tested restore procedures
- Documentation and runbooks owned by your assigned engineer
Cybersecurity Programs
- Email and identity hardening (M365, Google Workspace, MFA)
- SIEM, EDR, and 24/7 SOC monitoring through vetted partners
- Risk assessments aligned to NIST CSF, HIPAA, and CIS Controls
- Incident response retainer and tabletop exercises
Voice and Connectivity
- Hosted VoIP, SIP trunking, and contact center deployments
- Carrier-neutral fiber and wireless circuit procurement
- SD-WAN design and managed firewall services
- Lifecycle management for phone systems and edge equipment
Industries We Serve
- Healthcare practices and clinics with HIPAA obligations
- K-12 school districts and higher education campuses
- City, county, and special district government
- Manufacturing, professional services, and credit unions
Why clients stay
DataTel does not outsource its helpdesk or its account management. The engineer who designs your environment is the same engineer who answers when something breaks. That continuity is why our average client relationship runs more than a decade, and why security incidents are caught earlier in environments we operate.
How we engage
From first call to operational partner
Discovery
We assess your current state, business priorities, and risk exposure
Design
A scoped proposal with clear deliverables, owners, and pricing
Onboard
Documented transition with knowledge capture and stakeholder alignment
Operate
Quarterly business reviews, roadmap planning, and continuous improvement
Talk to a DataTel engineer
No sales script. A 30-minute conversation about your environment and where you want to take it.
Schedule a Consultation