Schedule a Consultation
A 30-minute conversation about your environment and where you want to take it.
Tell us where you are today, what is working, and where you have gaps. A DataTel solutions engineer will review your situation, ask clarifying questions, and follow up with a scoped proposal — or refer you elsewhere if we are not the right fit.
- 30 minutes
- Solutions engineer
- No sales script
We work through a structured discovery checklist so the proposal you receive is grounded in your actual environment, not generic packages.
0 min
Typical first call duration
0 days
Proposal turnaround after discovery
0+
Years of engineering experience on the call
What to expect
The first call is discovery, not pitch. Bring whatever context you have and the engineer will steer the conversation.
Who you will talk to
- A DataTel solutions engineer, not a BDR
- Backed by senior engineering on technical questions
- Service Delivery Manager joins for managed services scoping
- Compliance specialist available for HIPAA, CMMC, or audit-driven calls
What we will ask
- Current state — endpoints, servers, identity, network
- Pain points and what triggered the conversation
- Compliance, insurance, or contractual obligations
- Budget posture and timeline expectations
What you will leave with
- A clear next step (proposal, technical assessment, or referral)
- Honest read on what is urgent and what can wait
- Pricing range for the most likely engagement model
- No follow-up sequences or pushy outreach
What to bring
- Approximate user and endpoint count
- Current MSP, security stack, or in-house IT structure
- Any active issues or recent incidents
- Compliance frameworks you operate under, if any
How we approach scoping
Most of the calls we take are not greenfield. Clients come to us mid-contract with a current MSP, a half-finished migration, or a security incident. We design proposals around your actual situation, including transition planning if you are switching providers, rather than asking you to start from scratch.
Process
From first conversation to signed proposal
Discovery call
30 minutes to understand your environment and priorities
Technical review
Optional environment walkthrough or assessment if scope warrants
Scoped proposal
Written deliverables, pricing, owners, and transition plan
Decision
You decide on your timeline. No pressure, no expiring quotes
Tell us about your situation
Share a few details and a DataTel engineer will reach out within one business day to schedule the call.