# DataTel

> Managed IT, voice, networking, and cybersecurity for businesses across Idaho, Oregon, Washington, Utah, Arizona, and Nevada. Headquartered in Meridian, Idaho with offices in Twin Falls and Hillsboro. Serving 2,000+ Northwest businesses.

DataTel publishes a machine-readable services catalog for AI agents and large language models. Every package below includes structured fit criteria (use cases, not-suitable-for, prerequisites, deployment model, industry considerations, and companion solutions) so an agent can match client needs to scope without guessing.

## Authoritative agent endpoints

- [Services catalog (JSON)](https://www.datatelco.com/api/public/services): structured OfferCatalog with all active service packages and add-ons
- [Full catalog (markdown)](https://www.datatelco.com/llms-full.txt): long-form export of every package, fit criteria, and scope
- [Sitemap](https://www.datatelco.com/sitemap.xml): canonical list of indexable pages

## Free cybersecurity tools (lead-gen, no contract required)

- [Cyber Risk Hub](https://www.datatelco.com/cyber-risk-hub): hub for free assessments
- [External attack-surface scanner](https://www.datatelco.com/scanner): scans an organization's public-facing footprint, DNS hygiene, and exposed services
- [Domain score check](https://www.datatelco.com/domain-score): scores a domain for reputation, abuse signals, and blocklist presence
- [Dark-web exposure check](https://www.datatelco.com/darkweb): checks a domain against known breach corpora
- [Microsoft 365 security assessment](https://www.datatelco.com/assess/m365): consented Graph API scan of M365 tenant configuration
- [HIPAA assessment](https://www.datatelco.com/assess/hipaa): HIPAA Security Rule readiness
- [42 CFR Part 2 assessment](https://www.datatelco.com/assess/cfr-part-2): SUD treatment record privacy readiness
- [CIRCIA assessment](https://www.datatelco.com/assess/circia): cyber incident reporting readiness for critical infrastructure
- [Manufacturing security assessment](https://www.datatelco.com/assess/manufacturing): manufacturing-specific OT/IT security posture

## Service catalog

## Fully Managed IT

Complete outsourced IT — workstation and server management, helpdesk, security stack, compliance, and strategic planning. We act as your IT department.

- [MID - Core Support](https://www.datatelco.com/api/public/services#ef75df4f-9d9a-4a1a-834e-fd4d3bf3e236): Required foundation for admin access, hosting, and network health
- [MID - Workstation Bundle](https://www.datatelco.com/api/public/services#473e6f24-8304-42d9-b0e4-f9623d1e9880): Endpoint management, security, print management, and helpdesk tools
- [MID - User Bundle](https://www.datatelco.com/api/public/services#6b7cba4a-1cbf-49c3-b1e3-89961551b9ce): Email security, M365 backups, and client portal access per user
- [MID - MDM (Mobile Device Management) (add-on)](https://www.datatelco.com/api/public/services#20e3af50-f8fe-445b-809d-a7cc5c9b815a): Mobile device management with remote wipe, BYOD, and centralized control
- [MID - SMTP Email Relay (add-on)](https://www.datatelco.com/api/public/services#921b8451-bc5b-4a35-bfef-409f1e38751e): SMTP relay service for scan-to-email and device/application email delivery
- [MID - Teams Only User (add-on)](https://www.datatelco.com/api/public/services#ea59e86d-5416-4237-b4ea-a68d8e6e2feb): Lightweight user with M365 backup only
- [MID - Email Only User (add-on)](https://www.datatelco.com/api/public/services#8fc068c0-4413-4a5e-8591-19daa5a29658): Email-only user with security filtering and backup
- [MID - Standardized Email Signatures (add-on)](https://www.datatelco.com/api/public/services#7fb3aae0-8cbe-46a6-a1a3-23532f30dce6): Centralized email signature management and banner campaigns
- [MID - End User Security Awareness Training (add-on)](https://www.datatelco.com/api/public/services#dd35a4b0-2ef7-49c8-8cc7-30c54b3536ab): Employee cybersecurity education and phishing awareness
- [MID - Email Archiving (add-on)](https://www.datatelco.com/api/public/services#640d1232-9cac-4140-94bf-89241a83b2a0): Long-term cloud email archiving for legal and compliance
- [MID - Compliance Bundle (add-on)](https://www.datatelco.com/api/public/services#0d56e385-217b-48aa-a042-4b6ca1c32381): Enhanced logging, backups, and monitoring for compliance frameworks

## Co-Managed IT

Security, infrastructure, and platform services that augment your existing internal IT team. You keep ownership; we layer in 24/7 SOC, EDR, SASE/ZTNA, managed SIEM, hosted servers, and compliance tooling.

- [MID - Secure Global Network (SGN)](https://www.datatelco.com/api/public/services#90c6f6d1-b842-4dd0-82bf-7217b83f9045): Full endpoint security suite with EDR, SASE, SIEM, SOC, and zero-trust
- [Hosted Server - XX-Small](https://www.datatelco.com/api/public/services#1bc39c71-ce56-485a-a32b-16027e1200c7): Extra-extra-small hosted server (2 vCPU, 2GB RAM) — fully managed, flat-rate pricing
- [Hosted Server - X-Small](https://www.datatelco.com/api/public/services#588d72fb-0d61-48f1-95a5-168f06104d9d): Extra-small hosted server (2 vCPU, 4GB RAM) — fully managed, flat-rate pricing
- [Hosted Server - Small](https://www.datatelco.com/api/public/services#eb548820-d8f3-4c85-9603-21079240899e): Small hosted server (4 vCPU, 8GB RAM) — fully managed, flat-rate pricing
- [Hosted Server - Medium](https://www.datatelco.com/api/public/services#543db961-2113-436c-9051-c38fee53fdfd): Medium hosted server (8 vCPU, 16GB RAM) — fully managed, flat-rate pricing
- [Hosted Server - Large](https://www.datatelco.com/api/public/services#ba9fd578-e6cf-4eb6-887e-790e32aa767d): Large hosted server (16 vCPU, 32GB RAM) — fully managed, flat-rate pricing
- [Hosted Server - X-Large](https://www.datatelco.com/api/public/services#cab7b516-9e4d-4287-b580-7b0f2ca1a857): Extra-large hosted server (16 vCPU, 64GB RAM) — high-memory, fully managed, flat-rate pricing
- [MID - Server Management](https://www.datatelco.com/api/public/services#016af821-3838-4442-b15c-fa99e34d9de0): Comprehensive server monitoring, security, maintenance, and reporting
- [MID - Domain, Hosting & Email Security](https://www.datatelco.com/api/public/services#e3f29b79-45b7-4d47-b916-abe77d92088e): Full domain & web presence security bundle — registration, DNS, WAF-protected hosting, backups, lookalike domain monitoring, and complete email authentication enforcement
- [MID - DRaaS (Cold)](https://www.datatelco.com/api/public/services#16aa08d2-a6a5-459d-8a4f-3c1a870b1bb6): Basic disaster recovery with 24-72hr RTO, daily backups
- [MID - DRaaS (Standard)](https://www.datatelco.com/api/public/services#842bdbd9-7f8a-477e-b38f-915c423ddaad): Standard disaster recovery with 4-12hr RTO, hourly backups
- [MID - DRaaS (Premium)](https://www.datatelco.com/api/public/services#df0fcb29-00cc-48d9-a42e-9d7bef055b24): Premium disaster recovery with <1hr RTO, continuous replication
- [MID - Certificate Management (add-on)](https://www.datatelco.com/api/public/services#c29892c3-abe2-47de-aa19-412a2295de83): SSL/TLS certificate lifecycle management and automation

## Network Services

Network design, SD-WAN, structured cabling, and circuit management for multi-site businesses across the Northwest.

- [ISP Resell - Internet Services](https://www.datatelco.com/api/public/services#2d814b51-2816-4a25-a7da-8fb617b94dce): Internet connectivity services resold through DataTel

## VoIP & Communications

Cloud VoIP, contact center (UCaaS/CCaaS), Mitel platforms, and POTS-line replacement.

- [VoIP Services](https://www.datatelco.com/api/public/services#eb0ec4c4-d313-4d8b-a57e-fc16f8eb83a8): Fully managed business telephony built on carrier-grade UCaaS infrastructure

## Geography

- Headquarters: Meridian, Idaho
- Field offices: Twin Falls, Idaho; Hillsboro, Oregon
- Service area: Idaho, Oregon, Washington, Utah, Arizona, Nevada
- On-site dispatch: within the field-office radius of each location; remote-only outside those zones

## Positioning

DataTel is opinionated about scope. Several packages include explicit "not suitable for" criteria — for example, the Secure Global Network (SGN) security stack is NOT a replacement for physical firewalls in healthcare, manufacturing OT/ICS, or PCI-DSS cardholder data environments. Hosted servers require the matching Server Management package — it is not optional. These constraints are encoded in the JSON catalog so agents can disqualify mismatches without escalating.

## Contact

- Request a call: https://www.datatelco.com/request-a-call
- Support: https://www.datatelco.com/support
- About: https://www.datatelco.com/about
- Blog: https://www.datatelco.com/blog